Support Services

At Pinnacle, every employee is vital to our mission to provide accessible, comprehensive, and high-quality healthcare, behavioral health, and support services for people in an affirming and inclusive setting.

Transportation Coordinator

Lareshia Johnson

As Transportation Coordinator for Pinnacle Family Health, Lareshia is an asset to our team.


Crystal Colston

Crystal Colston provides the vital work of maintaining a pristine and clean environment as a custodian.

Non-Medical Case Manager

Sondra Brownfield

Sondra Brownfield is a Non-Medical Case Manager for Pinnacle Family Health and a vital part of our team.

Ryan White Benefits & Eligibility Coordinator

Ann Booth

Ann comes from Union Parish and has been a vital part of the health center family since 1991 as our longest-serving staff member.

Benefits & Eligibility Coordinator

Betty Brown

Betty was born and raised in Monroe and has worked in the healthcare field for over 23 years and has been with Pinnacle Family Health since 2022.

Ryan White Non-Medical Case Manager

Brittany Johnson

Brittany graduated from Grambling State University in May 2018 with a major in Psychology and has been with Pinnacle Family Health since May 2023.

Ryan White Non-Medical Case Manager

Chelsea Roberts

Chelsea graduated from University of Louisiana at Monroe in 2015 and has been working the health center since April 2023 as a Non-Medical Case Manager.

Transportation & Facilities

Derrick Harris

Derrick is a native of Winnfield, where he grew up. Monroe has been his home for the past twenty-eight years.

Ryan White Non-Medical Case Manager

Kadeidra Williams

Kadeidra is proud to call Richland Parish her native home while currently residing in the vibrant Monroe area. She has been with the health center since 2022.

Inclusive Care Coordinator

Susan Roberts, MEd

Susan is a native of Monroe and a retired teacher, having taught in the Ouachita Parish schools for 32 years. She now assists LGBTQ+ patients to navigate vital resources.

Ryan White Data Coordinator

Talesha Green, RSW

Talesha graduated from Grambling State University with Bachelor's of Social Work and has been part of our health center’s family since March 2021.

Ryan White Non-Medical Case Manager

Tena Dunn

Tena, a native of Monroe, attended Northeast Louisiana University from 1973-1977. As a Non-Medical Case Manager, she has been a part of our team since 2007.

Director of Ryan White Support Services

Toni McFarland

Toni received education at Career Technical and ULM. She has been with the health center since 2003 and is now as the Director of Ryan White Support Services.

Linkage to Care & Prevention Coordinator

Venita Grimes

Venita attended Delta Community College for her Associates Degree and graduated from ULM in Psychology. She joined our team in 2001.


101 Crosley Street
West Monroe, LA 71291
(318) 325-1092 | (800) 286-1092


Monday – Friday
8:00 a.m. until 6:00 p.m.

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