Pinnacle Family Health's administrative staff is dedicated to creating an affirming and inclusive environment for our patients as well as our employees.

Director of Human Resources

Lamont Windom

Lamont Windom is Director of Human Resources at Pinnacle Family Health and an asset to our team.

Front Office Coordinator

Jordyn Gilliam

Jordyn Gilliam is Pinnacle Family Health's Front Office Coordinator and a vital part of our team.

Director of Behavioral Health

Amanda Norris, PhD

Amanda is originally from Oxford, Ohio, where she earned her bachelor's degree in psychology in 2003

Director of Clinical Services

David Culp, APRN, FNP-C, AAHIV

David has been part of the health center’s team since September 2018

Director of Information Technology

Gary Owens

Gary was born in Memphis, TN, but has lived in Ouachita Parish for over 45 years

Accounting & Purchasing Coordinator

John Creasy

John is a native of Lebanon, Indiana, but considers Morehouse Parish his home since moving here before starting grade school

Front Office Coordinator

Kelly Wall

Kelly was born and raised in West Monroe and has been part of the health center family since April 2022

Director of Quality and Compliance

Lenora Evans, RN, MT, CIC

Lenora is a native of Swartz, Louisiana, and has been part of our health center’s family since June 2021

Chief Executive Officer

Mark L. Windham

Mark was born in Natchez, Mississippi, and grew up in Jonesville, Louisiana and has been part of our health center’s family since April 2016

Social Media Coordinator

Mykel Trent

Mykel is originally from Winnsboro, Louisiana and joined our team in December 2020

Chief Financial Officer

Nancy Head

Nancy is a native of Monroe and has been a part of our health center's family since July of 2015

Director of Operations

Rusty Chambless, MA, MBA

Rusty is a native of Chatham, LA and has been a part of the health center's family since September 2015

Chief Medical Officer

Tammy Jones, DO

As a Physician at Pinnacle Family Health Dr. Tammy Jones is proud to provide compassionate and comprehensive care to her patients.

Executive Assistant to the CFO

Theresa Steinbruck

Theresa is a native of West Monroe and has been part of our health center's family since July 2021

Executive Assistant to the CEO

Tiffany Johnson

Tiffany was born and raised in Vicksburg, Mississippi and joined our health center family in January of 2020

Director of Ryan White Support Services

Toni McFarland

Toni is a native of Ouachita Parish and has been with the health center since 2003

Director of Administration & Billing

Victoria Elliott

Victoria is a native of Warwick, New York and joined our health center team in February 2023

Ancillary Services Coordinator

Yvetta Mazzanti

Yvetta, a native of Lake Village, Arkansas joined our health center family as Ancillary Services Coordinator in July 2023.

Lead Front Office Coordinator

Alicia Hardyway

Alicia is originally from Vicksburg, Mississippi, and moved to the Monroe area to attend the University of Louisiana at Monroe where she graduated with a B.S. in Kinesiology.


101 Crosley Street
West Monroe, LA 71291
(318) 325-1092 | (800) 286-1092


Monday – Friday
8:00 a.m. until 6:00 p.m.

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